Privacy policy for our mobile games

Who we are

The games are made and published by LEAP GAME COMPANY LIMITED, Ho Chi Minh City, Vietnam. We are responsible for the personal data described in this policy.

For any privacy question or request, email hello@leapgame.net.

What the games collect

Each game collects only the following. The in-game Settings and the store listing show which of these a given game uses.

• Game progress and settings: levels, scores, coins, items, sound and music settings, and the IDs of purchases already credited. They are saved only on your device. We do not receive them, and deleting the game deletes them.
• Usage statistics, collected by Google Analytics for Firebase in games that use it: a random app instance ID, device model, operating system, language, approximate country derived from your IP address, app version, and game events such as levels played, tutorial steps, and ad and purchase events. We use them to see how the game is played and to fix problems.
• Advertising data, collected by Google AdMob: your device's advertising identifier (on iOS only if you allow tracking), IP address, approximate location derived from it, device model, operating system, language, app version, and how you interact with ads. Google uses it to show ads, limit how often you see them, measure them, prevent fraud and, only with your consent, personalise them.
• Purchase records: when you buy something in a game, Apple or Google handles the payment. We never see your card or payment details. The game receives a transaction record (product, transaction ID and receipt) to deliver what you bought and to avoid crediting it twice.
• Messages you send us: if you email hello@leapgame.net, we receive your email address and what you write.

The games do not use a login, do not read your contacts, photos, camera, microphone or precise location, have no chat, and do not send your saved progress to our servers.

Why we use it

• To run the games and deliver your purchases.
• To understand how a game is played, balance it and fix bugs, using usage statistics.
• To show ads that keep the games free, including optional rewarded ads you choose to watch.
• To answer your questions and requests.
• To keep the games and their ads safe from fraud and abuse.

Where a law such as the GDPR applies, our legal bases are: performing our agreement with you (running the game, purchases), your consent (personalised ads and tracking), our legal obligations, and our legitimate interest in funding the games with non-personalised ads, improving them and preventing fraud.

Your ad and tracking choices

• Consent message: in regions where the law requires it (for example the EEA, the UK and Switzerland), a game shows Google's consent message before any ad loads. You can change your choice at any time with the Privacy options button in the game's Settings, which appears wherever the law requires it.
• iOS: on first launch, after the consent message where it applies and before any ad loads, the system asks whether the game may track you. If you choose Ask App Not to Track, the advertising identifier is not shared. You can change this in Settings, Privacy & Security, Tracking.
• Android: you can reset or delete your advertising ID in your device's Settings, under Privacy, Ads (or Google, Ads).
• No ads: where a game sells a No Ads purchase, it removes the banner and the ads between levels and when you open the game. Rewarded ads stay available, and you only see one if you tap to watch it.

If you refuse personalised ads, you still see ads, but they are not based on your interests. Ads are requested with a teen (PG) content rating.

Who else handles your data

• Google (AdMob and its consent tools), which acts as an independent controller for advertising data. How Google uses data from apps that use its services: policies.google.com/technologies/partner-sites.
• Google (Firebase), which processes usage statistics for us as our service provider.
• Apple (App Store) or Google (Google Play), which process your purchases and payments under their own privacy policies.
• Our email provider, if you write to us.

We do not sell your personal data for money. Some US state laws treat sharing data for targeted ads as a sale or share: you can opt out with the consent message, the iOS tracking setting or your Android ad ID setting.

Where your data is processed

We are based in Vietnam. Google, Apple and our other providers may process data in other countries, including the United States, under their own safeguards, such as the EU Standard Contractual Clauses.

How long we keep it

• Game progress stays on your device until you delete the game. A Reset Progress option, where a game has one, clears your progress but keeps purchases such as No Ads.
• Google keeps advertising data according to its own retention rules.
• Google Analytics for Firebase keeps usage statistics for a limited time, never longer than 14 months, the longest period Google allows for event data.
• We keep emails for as long as we need to answer you and for up to 24 months after our last contact, unless the law requires us to keep them longer.

Children

Our games are made for a general audience aged 13 and over and are not directed at children under 13 (or the minimum age of digital consent where you live). The games do not ask your age, and every player gets the same ad settings described in this policy. We do not knowingly collect personal data from children. If you are a parent and believe your child has used a game or sent us personal data, email hello@leapgame.net and we will delete what we hold and help you remove the game's advertising data through your device settings.

Purchases go through the App Store or Google Play, where parents can require approval for purchases (Ask to Buy on iOS, purchase approval in Google Play's parental controls).

Your rights

Depending on where you live, you can ask to access, correct or delete your personal data, to object to or restrict its use, to receive a copy of it, and to withdraw your consent at any time. Because the games keep your progress on your device and we hold almost nothing about you, most of these choices are made with the Privacy options button in the game's Settings or in your device settings. For anything else, email hello@leapgame.net. We answer within 30 days.

You may also complain to the data protection authority where you live.

Security

Your game data stays on your device, protected by your device's own security. Purchases, usage statistics and ad requests are sent over encrypted connections.

Changes to this policy

If we change this policy, for example when we publish a new game or add a feature that handles new data, we update the date at the top of this page. If a change is significant, we also tell you in the game or on the store listing.